Ansarada incident

Bulk Downloads degraded

Resolved after 1 hour 11 minutes, affecting Documents, on November 5, 2026.

monitoring Nov 05, 2026, 05:27 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 05, 2026, 04:27 AM UTC
Resolved
Nov 05, 2026, 05:38 AM UTC
Duration
1h 11m
Detected by Pingoru
Nov 05, 2026, 04:27 AM UTC

Affected components

Documents

Update timeline

  1. identified Nov 05, 2026, 04:27 AM UTC

    Bulk Downoads are currently experiencing performance degradation and we are working to resolve the issue ASAP. We will provide an update here in 15 minutes.

  2. identified Nov 05, 2026, 04:46 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 05, 2026, 05:00 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 05, 2026, 05:14 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Nov 05, 2026, 05:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 05, 2026, 05:38 AM UTC

    This incident has been resolved.

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