Ans incident
Users experiencing access issues when connected to Eduroam
Ongoing since 08:53 AM UTC, affecting Platform.
We are seeing indications that the issue is related to Eduroam, which may prevent users from accessing Ans. Switching to a mobile hotspot appears to restore access. Our technical team is closely monitoring the situation and investigating the issue.
Affected components
Update timeline
- investigating Oct 27, 2026, 08:53 AM UTC
We are receiving reports that Ans is currently down. There seems to be an issue with Eduroam. We are investigating this.
- monitoring Oct 27, 2026, 09:46 AM UTC
We are seeing indications that the issue is related to Eduroam, which may prevent users from accessing Ans. Switching to a mobile hotspot appears to restore access. Our technical team is closely monitoring the situation and investigating the issue.
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