Ans Outage History

Ans is up right now

Pingoru has recorded 5 incidents for Ans: 5 in the last 12 months and 2 in the last 90 days.

Source: status.ans.app

5incidents recorded
5last 12 months
2last 90 days
10 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Ans in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202610 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202628 of 744 (1%)
November 202600 of 91 (0%)

Incidents, newest first

Minor October 27, 2026 Users experiencing access issues due to Cloudflare and third-party firewalls 7h 17m Platform

Started Oct 27, 2026, 08:53 AM UTC· resolved Oct 27, 2026, 04:11 PM UTC

  1. investigating Oct 27, 2026, 08:53 AM UTC

    We are receiving reports that Ans is currently down. There seems to be an issue with Eduroam. We are investigating this.

  2. monitoring Oct 27, 2026, 09:46 AM UTC

    We are seeing indications that the issue is related to Eduroam, which may prevent users from accessing Ans. Switching to a mobile hotspot appears to restore access. Our technical team is closely monitoring the situation and investigating the issue.

  3. investigating Oct 27, 2026, 02:39 PM UTC

    Cloudflare has posted an update on their status page regarding issues with an external vendor firewall. The issue appears to affect schools using FortiGate firewalls, potentially preventing users on their school networks from accessing Ans. Switching to a mobile hotspot may restore access. Our technical team is closely monitoring the situation.

  4. resolved Oct 27, 2026, 04:11 PM UTC

    Cloudflare has deployed a fix for the issue affecting access to Ans. We have resolved the incident and users should now be able to access Ans as expected. Thank you for your patience.

Read the full incident report →

Major October 21, 2026 Degraded performance 19m Platform

Started Oct 21, 2026, 10:18 AM UTC· resolved Oct 21, 2026, 10:37 AM UTC

  1. investigating Oct 21, 2026, 10:30 AM UTC

    According to our monitoring system this service has become slow or unresponsive, we’re investigating.

  2. resolved Oct 21, 2026, 10:37 AM UTC

    Service is back up.

  3. investigating Oct 21, 2026, 11:04 AM UTC

    Cause Schoolyear, the secure exam environment some schools use with Ans digital tests, had an outage on its production servers between 12:18 and 12:32 CEST (Schoolyear incident (https://status.schoolyear.com/history/inci_SlBkZj8pofeu8o)). That outage affected Ans and slowed the platform for all users, including those not using Schoolyear. Impact Pages loaded slowly or timed out for about 15–20 minutes. Students taking a digital test through Schoolyear may have been unable to start or continue their test during this time. Resolution Ans recovered at 12:37 CEST once Schoolyear’s traffic returned to normal, and Schoolyear confirmed their fix at 12:41 CEST. Next steps An outage at Schoolyear should not slow down Ans for everyone. We are investigating how it could have such an effect on the platform and what we will change to prevent it from happening again. We will share a post-mortem with our findings once the investigation is complete.

Read the full incident report →

Minor June 26, 2026 Degraded performance printing and scanning 17m Platform

Started Jun 26, 2026, 09:48 AM UTC· resolved Jun 26, 2026, 10:06 AM UTC

  1. investigating Jun 26, 2026, 09:48 AM UTC

    We are investigating degraded performance for printing and scanning assignments. You may experience longer waiting times for generating previews after changes are made to assignments and generating forms for assignments. Please be weary of longer loading times for these processes while we investigate the cause.

  2. investigating Jun 26, 2026, 10:00 AM UTC

    We have found the cause of the delays and are processing all remaining tasks quickly. Most of the backlog has already been cleared and we expect the rest to follow within the next 15 minutes.

  3. resolved Jun 26, 2026, 10:06 AM UTC

    The cause of the issue has been identified and a fix is being created. All processes that experienced delays have now been completed.

Read the full incident report →

Major March 9, 2026 Downtime caused by DDoS attack 1d 18h Platform

Started Mar 09, 2026, 01:47 PM UTC· resolved Mar 11, 2026, 08:06 AM UTC

  1. monitoring Mar 09, 2026, 01:56 PM UTC

    We experienced a DDoS attack that caused the platform to be down momentarily. The attack has been mitigated by Cloudflare, and the platform is operational. We are continuing to monitor the situation closely.

  2. investigating Mar 11, 2026, 08:06 AM UTC

    The earlier downtime was caused by a DDoS attack. The attack was successfully mitigated by Cloudflare, and the platform has remained stable since. After monitoring the situation, we can confirm that no additional disruptions have occurred.

Read the full incident report →

Major November 18, 2025 Service Platform seems to be down 3m Platform

Started Nov 18, 2025, 12:28 PM UTC· resolved Nov 18, 2025, 12:31 PM UTC

  1. investigating Nov 18, 2025, 12:28 PM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Nov 18, 2025, 12:31 PM UTC

    Service is back up.

Read the full incident report →