Amplitude incident

Snowflake Import Delays Due to Temporary Ingestion Failure

Minor Resolved View vendor source →

Amplitude experienced a minor incident on August 8, 2025 affecting Data Processing, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 05:43 PM UTC
Resolved
Aug 08, 2025, 10:18 PM UTC
Duration
4h 34m
Detected by Pingoru
Aug 08, 2025, 05:43 PM UTC

Affected components

Data Processing

Update timeline

  1. identified Aug 08, 2025, 05:43 PM UTC

    Between 9PM on August 7th PST to 10:20AM on August 8th PST, Snowflake imports failed temporarily, resulting in delayed data ingestion. No data was lost during this period. We fixed the root issue at 10:20AM, new imports should be functioning now. We are currently working on recovering the failed imports, will provide an update shortly.

  2. monitoring Aug 08, 2025, 06:00 PM UTC

    The failed imports are currently being reprocessed. Recovery time will vary from a few minutes to several hours depending on import size. We’ll provide another update once all re-imports are complete.

  3. resolved Aug 08, 2025, 10:18 PM UTC

    This incident has been resolved.