Amplitude Outage History
Amplitude is up right nowPingoru has recorded 96 incidents for Amplitude: 93 in the last 12 months and 25 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 13 | 24 of 720 (3%) |
| May 2026 | 4 | 9 of 744 (1%) |
| June 2026 | 4 | 14 of 720 (2%) |
| July 2026 | 10 | 33 of 744 (4%) |
| August 2026 | 8 | 36 of 744 (5%) |
| September 2026 | 7 | 28 of 720 (4%) |
| October 2026 | 10 | 18 of 587 (3%) |
Incidents, newest first
Critical July 13, 2026 Amplitude UI and MCP is down 1h 36m Web Reporting, Web Application, Web Application, Web Application and 2 more
Started Jul 13, 2026, 09:31 PM UTC· resolved Jul 13, 2026, 11:07 PM UTC
- investigating Jul 13, 2026, 09:31 PM UTC
Since 2026-07-13 14:04 PT, we have been experiencing issues with the Amplitude user interface (UI) MCP and rest APIs. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. EU data center should be unaffected by this outage. We will provide the next update in 30 mins.
- investigating Jul 13, 2026, 09:32 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 13, 2026, 09:53 PM UTC
A fix has been implemented, and we're monitoring the results
- resolved Jul 13, 2026, 11:07 PM UTC
This incident has been resolved.
Major July 13, 2026 AI features degraded 4h 25m Agents and Chat
Started Jul 13, 2026, 06:51 PM UTC· resolved Jul 13, 2026, 11:17 PM UTC
- investigating Jul 13, 2026, 06:51 PM UTC
Some users may be unable to load or use AI-powered features. We are investigating and will provide updates as more information becomes available.
- investigating Jul 13, 2026, 11:16 PM UTC
We are continuing to investigate this issue.
- resolved Jul 13, 2026, 11:17 PM UTC
This incident has been resolved.
Major July 13, 2026 Custom Metrics – Metric Details Page Unavailable 3h 17m Web Reporting
Started Jul 13, 2026, 11:41 AM UTC· resolved Jul 13, 2026, 02:59 PM UTC
- investigating Jul 13, 2026, 11:41 AM UTC
Since 2026-07-12 11:47:42 PM PDT (2026-07-13 07:47:42 AM CET), we have been experiencing issues with the Amplitude user interface (UI). Currently, the Custom Metrics metric details page may fail to load or display an error. Our team is actively investigating the source of the issue and will work to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 6:00 AM PDT.
- identified Jul 13, 2026, 02:05 PM UTC
We have identified the root cause and a fix is being deployed. We will post an update as the deployment completes.
- monitoring Jul 13, 2026, 02:32 PM UTC
A fix has been deployed and the metric details page is loading normally again. We are monitoring error rates to confirm full recovery across all regions before resolving. No data was lost during this incident.
- resolved Jul 13, 2026, 02:59 PM UTC
The incident has been resolved and the Custom Metrics metrics details page displays normally now.
Major July 13, 2026 Slow Loading for Web App Features in the EU Region 2h 23m Web Application, Web Application, Web Application, Guides & Surveys and 1 more
Started Jul 13, 2026, 06:15 AM UTC· resolved Jul 13, 2026, 08:39 AM UTC
- investigating Jul 13, 2026, 07:53 AM UTC
We are investigating elevated latency affecting services in our EU production environment. Some customers may experience slower response times while our team works to identify the cause and mitigate impact. We will provide another update within 60 minutes or sooner if we have more information
- investigating Jul 13, 2026, 07:56 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 13, 2026, 08:20 AM UTC
We implemented a rollback to mitigate elevated latency affecting services in our EU production environment, and performance has recovered. We are continuing to monitor the environment closely to confirm stability.
- resolved Jul 13, 2026, 08:39 AM UTC
This incident has been resolved.
Major July 9, 2026 Shared Embeds and Public Links Unavailable 33m Web Reporting
Started Jul 09, 2026, 09:12 AM UTC· resolved Jul 09, 2026, 09:45 AM UTC
- monitoring Jul 09, 2026, 09:12 AM UTC
Between 2026-07-08 5:24 PM PT (00:24 UTC Jul 9) and 2026-07-09 1:50 AM PT (08:50 UTC), shared embeds and public dashboard/chart links displayed blank pages. Customers accessing shared Amplitude content via embed URLs or public links were unable to view charts during this window. We identified the cause and mitigated by rolling back the affected service. Shared embeds and public links are rendering normally again. No data was lost and no customer action is needed. We are monitoring stability and will post a final update by 3:00 AM PT (10:00 UTC).
- resolved Jul 09, 2026, 09:45 AM UTC
This incident is resolved. Shared embeds and public links have been stable since 1:50 AM PT (08:50 UTC), and we have verified affected links render normally. A permanent fix ships later today. No data was lost and no customer action is needed.
Notice July 5, 2026 Data Processing Delayed 3h 14m Data Processing
Started Jul 05, 2026, 03:56 PM UTC· resolved Jul 05, 2026, 07:11 PM UTC
- monitoring Jul 05, 2026, 03:56 PM UTC
Our data processing systems are delayed. This incident started at 6:30 PDT. Current status: Our ingestion systems are working as expected and no data is lost. We've identified the issue and the data processing system is catching up now. ETA to fully resolved is ~2hours (11 PDT)
- monitoring Jul 05, 2026, 06:06 PM UTC
Realtime data is fully caught up and available all features within Amplitude should have data fully available. Some export data from the past hour may still be delayed.
- resolved Jul 05, 2026, 07:11 PM UTC
All systems are caught up and functioning normally.
Minor June 18, 2026 Delay in processing realtime data 9h 1m Data Processing, Event Streaming, Data Export
Started Jun 18, 2026, 07:29 PM UTC· resolved Jun 19, 2026, 04:30 AM UTC
- investigating Jun 18, 2026, 07:29 PM UTC
We are currently investigating this issue. No data is lost.
- monitoring Jun 18, 2026, 09:03 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 18, 2026, 10:21 PM UTC
We are currently investigating this issue.
- monitoring Jun 18, 2026, 11:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 19, 2026, 02:26 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 19, 2026, 04:30 AM UTC
This incident has been resolved.
Minor June 4, 2026 Delay in processing data in our realtime pipeline 4h 10m Data Processing, Event Streaming, Data Export
Started Jun 04, 2026, 06:55 PM UTC· resolved Jun 04, 2026, 11:05 PM UTC
- investigating Jun 04, 2026, 06:55 PM UTC
We are actively investigating an issue where our realtime data ingestion is lagging. No data is lost.
- monitoring Jun 04, 2026, 07:17 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 04, 2026, 09:02 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 04, 2026, 11:05 PM UTC
This incident has been resolved.
Critical June 3, 2026 Amplitude Platform Unavailability 13m Web Application, Web Application, Web Application, Web Application and 2 more
Started Jun 03, 2026, 01:13 PM UTC· resolved Jun 03, 2026, 01:26 PM UTC
- identified Jun 03, 2026, 01:13 PM UTC
We are aware of renewed issues affecting the Amplitude application. Some users may currently be unable to access the application or may experience errors when loading the interface. We have identified the issue and are actively working to restore service. We do not expect any data loss at this time. We will provide the next update within 10 minutes. Thank you for your patience.
- resolved Jun 03, 2026, 01:26 PM UTC
Service has been restored for the Amplitude application, and users should now be able to access the application normally. We have implemented a fix and are monitoring the system to ensure continued stability. We do not expect any data loss at this time. Thank you for your patience.
Minor May 22, 2026 Application Performance Degradation 3h 41m Web Application, Web Application, Web Application, Guides & Surveys and 2 more
Started May 22, 2026, 02:51 AM UTC· resolved May 22, 2026, 06:32 AM UTC
- investigating May 22, 2026, 02:51 AM UTC
We are currently investigating elevated application latency affecting portions of the platform. Users may experience slower page loads, delayed query responses, or intermittent timeouts.
- monitoring May 22, 2026, 06:06 AM UTC
We have identified the root cause and implemented a fix. We are currently monitoring the application to ensure performance remains stable and services continue to recover as expected.
- resolved May 22, 2026, 06:32 AM UTC
The issue causing elevated application latency has been resolved. We have confirmed that system performance has returned to normal levels and continue to monitor closely to ensure ongoing stability.
Minor May 19, 2026 Ingestion lag in EU 16m Data Processing, Event Streaming, Data Export
Started May 19, 2026, 12:45 PM UTC· resolved May 19, 2026, 01:02 PM UTC
- investigating May 19, 2026, 12:45 PM UTC
We are actively investigating a lag in processing data in EU. All data is received and no data is lost.
- monitoring May 19, 2026, 12:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 01:02 PM UTC
This incident has been resolved.
Minor May 14, 2026 Slower realtime processing 4h 21m Data Processing, Event Streaming, Data Export
Started May 14, 2026, 09:42 PM UTC· resolved May 15, 2026, 02:03 AM UTC
- investigating May 14, 2026, 09:42 PM UTC
We are noticing slower than normal processing in our ingestion pipelines
- investigating May 14, 2026, 10:47 PM UTC
We are continuing to investigate this issue.
- monitoring May 14, 2026, 10:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2026, 02:03 AM UTC
This incident has been resolved.
Minor May 5, 2026 Ingestion lag in our batch pipeline 31m Data Processing, Data Export
Started May 05, 2026, 07:13 PM UTC· resolved May 05, 2026, 07:44 PM UTC
- investigating May 05, 2026, 07:13 PM UTC
We are investigating an incident in our batch ingestion pipeline that is causing ingestion issues in 1 partition. No data is lost and we are actively working on remediating this delay.
- monitoring May 05, 2026, 07:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 05, 2026, 07:44 PM UTC
This incident has been resolved.
Minor April 29, 2026 Data Processing Delays 6h 17m Evaluation API, Data Processing, Cohort Export, Amazon Web Services
Started Apr 29, 2026, 08:15 AM UTC· resolved Apr 29, 2026, 02:33 PM UTC
- investigating Apr 29, 2026, 08:15 AM UTC
Our data processing systems are delayed. This incident started at 2026-04-29 12:20 AM PT. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) Impacted customers will see delayed metrics for the last 1 hour. c) Experiment evaluation API is experiencing higher latencies. d) Cohort syncs to all 3rd party destinations is experiencing higher latencies. We've identified the issue and are working closely with our cloud provider to mitigate it. We will provide an update within the next hour, or sooner if new information becomes available.
- identified Apr 29, 2026, 08:20 AM UTC
Our data processing systems are delayed. This incident started at 2026-04-29 12:20 AM PT. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) Impacted customers will see delayed metrics for the last 1 hour. c) Experiment evaluation API is experiencing higher latencies. d) Cohort syncs to all 3rd party destinations is experiencing higher latencies. We've identified the issue and are working closely with our cloud provider to mitigate it. We will provide an update within the next hour, or sooner if new information becomes available.
- identified Apr 29, 2026, 08:30 AM UTC
AWS has identified the issue and is actively working on a resolution. We will provide an update within the next hour, or sooner if new information becomes available.
- monitoring Apr 29, 2026, 08:39 AM UTC
AWS and Amplitude has mitigated the issue and are seeing recovery on impacted services. We will continue to monitor the status and provide an update within the next hour, or sooner if new information becomes available.
- monitoring Apr 29, 2026, 08:59 AM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 29, 2026, 09:10 AM UTC
We are continuing to monitor for any further issues.
- monitoring Apr 29, 2026, 09:54 AM UTC
The issue has been resolved.
- resolved Apr 29, 2026, 02:33 PM UTC
This incident has been resolved.
Major April 28, 2026 Amplitude web application not loading 10m
Started Apr 28, 2026, 05:00 PM UTC· resolved Apr 28, 2026, 05:10 PM UTC
- resolved Apr 28, 2026, 06:50 PM UTC
The Amplitude web application in the US was briefly inaccessible. We identified the issue to be related to a misconfigured feature flag. The issue started at 10:00 AM PST, lasting 10 minutes, and is now resolved.
Minor April 16, 2026 Event Streaming Delay –
Started Apr 16, 2026, 01:11 AM UTC· resolved Apr 16, 2026, 01:11 AM UTC
- resolved Apr 16, 2026, 01:11 AM UTC
Apr 15, 18:11 PDT Resolved - This incident has been resolved. Apr 15, 17:21 PDT Update - Event streaming has largely recovered. Fewer than 1% of events are still experiencing delays of over one hour. We’ll provide another update once latency has returned to normal for all data. Apr 15, 17:20 PDT Update - Event streaming has largely recovered. Fewer than 1% of events are still experiencing delays of over 30 minutes. We’ll provide another update once latency has returned to normal for all data. Apr 15, 16:09 PDT Monitoring - Since 2026-04-15 12:20 PT (19:20 UTC), Amplitude has been experiencing high latency in Event Streaming. Current status: a) Our ingestion and data processing systems are working as expected and no data is lost. b) All of our customers are impacted. c) Impacted customers will see delayed event data in 3rd party Event Streaming destinations for the last 3 hrs. Our team has identified the issue and is actively working on a resolution. There is no data loss, and data will still be sent to downstream destinations. No customer action is needed at this time. We will provide the next update in an hour.
Minor April 13, 2026 Event properties showing as over quota for orgs using Guides and Surveys –
Started Apr 13, 2026, 09:00 PM UTC· resolved Apr 13, 2026, 09:00 PM UTC
- resolved Apr 13, 2026, 09:00 PM UTC
Apr 13, 14:00 PDT Resolved - This incident has been resolved. Apr 13, 13:53 PDT Monitoring - Erroneous events have been deleted. Event property limits should be accurate again and new event properties should be usable again. Any event properties that came in only during the overage window (and haven't been sent again since) will not be usable until post-processing occurs at end of day. Apr 13, 08:45 PDT Identified - At 8:45 am PDT, Guides and Surveys added a large number of event properties. Which projects are impacted? Any project that previously had less than 2000 event properties and that now has 2000 or more event properties. What's the impact? All such projects are unable to (a) add new event properties and (b) use those new event properties for filtering, creating cohorts. The issue has been identified, and the team is working on a fix that will remove all of these event properties. You may see some irregularities during this time. Once the mistakenly-added event properties are deleted, some post-processing will occur at the end of the day to restore any new event properties which could not be added to event property overages (new ones, added after 8:45 am PDT, assuming the project was put over the 2000 event property limit due to this change).
Major April 12, 2026 EU data collection endpoint api.eu.amplitude.com is DOWN –
Started Apr 12, 2026, 10:52 AM UTC· resolved Apr 12, 2026, 10:52 AM UTC
- resolved Apr 12, 2026, 10:52 AM UTC
Apr 12, 03:52 PDT Resolved - This incident has been resolved. Apr 12, 03:47 PDT Monitoring - A fix has been implemented and we are monitoring the results. Apr 12, 02:52 PDT Update - We are continuing to investigate this issue Apr 12, 01:24 PDT Investigating - Since 2026-04-12 00:43 PT (07:43 UTC), the EU data collection endpoint (api.eu.amplitude.com) has been experiencing service disruptions. Customers sending event data to the EU endpoint may encounter errors, and data ingestion may be temporarily unavailable. Our team is actively investigating the source of the issue and working to restore normal operations. Auto-scaling measures have been initiated. We do not expect permanent data loss for events that are retried by client SDKs. No customer action is needed at this time beyond ensuring your SDKs are configured with retry logic. We will provide the next update by 2026-04-12 02:00 PT (09:00 UTC).
Minor April 7, 2026 Users Unable to Sign In with External Tools –
Started Apr 07, 2026, 12:48 AM UTC· resolved Apr 07, 2026, 12:48 AM UTC
- resolved Apr 07, 2026, 12:48 AM UTC
Apr 6, 17:48 PDT Resolved - This incident has been resolved. Apr 6, 16:39 PDT Monitoring - A fix has been implemented, and we are monitoring recovery. Some users may need to re-authenticate the following components to restore full functionality: • Ampli CLI • MCP Server • Notion and Atlassian chart previews Apr 6, 12:53 PDT Investigating - We are currently investigating an issue affecting user authentication for: Ampli CLI, MCP Server, Notion/Atlassian chart previews.
Minor March 28, 2026 Planned Configuration Maintenance –
Started Mar 28, 2026, 01:30 AM UTC· resolved Mar 28, 2026, 01:30 AM UTC
- resolved Mar 28, 2026, 01:30 AM UTC
Mar 27, 18:30 PDT Completed - The scheduled maintenance has been completed. Mar 27, 18:07 PDT Verifying - Configuration update has been complete; currently verifying. Mar 27, 17:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 26, 13:00 PDT Scheduled - We will be applying underlying configuration changes that require a short maintenance window. Some page loads may fail for a short time during this window.
Minor March 27, 2026 Amplitude Experiment Issue with Charts Loading –
Started Mar 27, 2026, 05:11 PM UTC· resolved Mar 27, 2026, 05:11 PM UTC
- resolved Mar 27, 2026, 05:11 PM UTC
Mar 27, 10:11 PDT Resolved - We have fixed the issue Mar 27, 09:42 PDT Identified - We have identified a fix. We are rolling the fix out. Mar 27, 08:52 PDT Investigating - For some flags, the exposures chart is not loading properly. For some experiments, the analysis page is not loading properly saying "This experiment's user property is not available yet. It will appear after users are assigned." and "Invalid user property gp:". We are working on a fix.
Minor March 27, 2026 Amplitude Experiment Evaluation –
Started Mar 27, 2026, 03:00 AM UTC· resolved Mar 27, 2026, 03:00 AM UTC
- resolved Mar 27, 2026, 03:00 AM UTC
Mar 26, 20:00 PDT Resolved - Some Flags and experiments that were targeting cohorts did not evaluate users into control and treatment correctly. This has been fixed
Minor March 25, 2026 Experiment Creation Unavailable –
Started Mar 25, 2026, 06:09 PM UTC· resolved Mar 25, 2026, 06:09 PM UTC
- resolved Mar 25, 2026, 06:09 PM UTC
Mar 25, 11:09 PDT Resolved - This incident has been resolved. Mar 25, 11:00 PDT Investigating - Components Affected: Experiments Message: Since 2026-03-25 10:09 AM PT (17:09 UTC), users have been unable to create new experiments in Amplitude Experiment. Existing experiments and other Experiment functionality are not affected. Our team has identified the source of the issue and is actively working to deploy a fix. We expect no data loss. No customer action is needed at this time. We will provide the next update by 12:00 PM PT (19:00 UTC).
Minor March 20, 2026 Experiment Management API Degradation –
Started Mar 20, 2026, 08:00 PM UTC· resolved Mar 20, 2026, 08:00 PM UTC
- resolved Mar 20, 2026, 08:00 PM UTC
Mar 20, 13:00 PDT Resolved - This incident has been resolved. Mar 20, 12:13 PDT Monitoring - We have verified the fix, and the management-api is now fully operational. We will remain in a period of active monitoring to ensure continued stability. Mar 20, 10:31 PDT Identified - Since 2026-03-20 approximately 09:00 AM PT (16:00 UTC), the Experiment Flags Management API (/api/1/flags) has been returning incomplete results. Customers using the Flags Management API may see empty responses when listing feature flags, even though flags remain visible and functional in the Amplitude UI. The Experiments API (/api/1/experiments) is not affected. Our team has identified the root cause and a fix has been deployed. We are monitoring the rollout to confirm the issue is fully resolved. No data has been lost, and flags continue to evaluate correctly for end users. No customer action is needed at this time. We will provide the next update by 2026-03-20 12:00 PM PT (19:00 UTC).
Notice March 16, 2026 Experiment Evaluation Service Outage – Evaluation API
Started Mar 16, 2026, 08:55 PM UTC· resolved Mar 16, 2026, 08:55 PM UTC
- resolved Mar 16, 2026, 08:55 PM UTC
Duration: March 16, 2026, 11:20 AM PT to 1:17 PM PT Between 11:20 AM PT and 1:17 PM PT, the Experiment Evaluation Service experienced a partial outage, resulting in elevated 500, 502, and 503 errors for some requests. Our team has successfully resolved the issue, and the service is now operating normally. We apologize for any inconvenience this disruption may have caused.