Amplitude incident

AI Controls unexpectedly displayed as “Admin preview”

Notice Resolved View vendor source →

Amplitude experienced a notice incident on August 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 05:41 PM UTC
Resolved
Aug 19, 2026, 05:41 PM UTC
Duration
—
Detected by Pingoru
Aug 19, 2026, 05:41 PM UTC

Update timeline

  1. resolved Aug 20, 2026, 12:09 AM UTC

    On 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required.