Amplitude experienced a major incident on July 13, 2026 affecting Agents and Chat, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Agents and Chat
Update timeline
- investigating Jul 13, 2026, 06:51 PM UTC
Some users may be unable to load or use AI-powered features. We are investigating and will provide updates as more information becomes available.
- investigating Jul 13, 2026, 11:16 PM UTC
We are continuing to investigate this issue.
- resolved Jul 13, 2026, 11:17 PM UTC
This incident has been resolved.