Amplitude experienced a minor incident on September 16, 2025 affecting Web Reporting, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Web Reporting
Update timeline
- investigating Sep 16, 2025, 08:40 AM UTC
From 2025-09-16 12:23 AM PST, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable. Our team is investigate the issue and no data is lost during this incident. No action is needed from customers at this time. We will post updates as we recover the systems.
- monitoring Sep 16, 2025, 09:08 AM UTC
The system should recovered from 1:40 am, we are monitoring the system to make sure it works well.
- resolved Sep 16, 2025, 10:43 AM UTC
This incident has been resolved.