Altapay incident

Performance Issues with Mastercard 3D Secure (3DS)

Minor Resolved View vendor source →

Altapay experienced a minor incident on July 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 07:00 AM UTC
Resolved
Jul 15, 2026, 07:00 AM UTC
Duration
—
Detected by Pingoru
Jul 15, 2026, 07:00 AM UTC

Update timeline

  1. resolved Jul 15, 2026, 07:00 AM UTC

    Type: Incident Duration: 3 hours and 6 minutes Jul 15, 09:19:36 GMT+0 - Monitoring - We are now seeing signs of recovery with the **Mastercard 3D Secure (3DS)** service. Mastercard transaction processing is beginning to return to normal, but we continue to monitor the situation. Jul 15, 10:07:00 GMT+0 - Resolved - The issues affecting the **Mastercard 3D Secure (3DS)** service seem to have been fully resolved. Based on our monitoring the Mastercard transaction processing has returned to normal. Jul 15, 07:00:40 GMT+0 - Identified - We are currently receiving reports of issues affecting the **Mastercard 3D Secure (3DS)** authentication service. This external issue may negatively impact your Mastercard transaction processing, leading to increased timeouts or failed authentications. Our team is monitoring the situation.