Altapay experienced a minor incident on August 6, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 06, 2026, 12:23 PM UTC
Type: Incident Duration: 35 minutes Affected Components: Processing Aug 6, 12:23:41 GMT+0 - Investigating - Dear Merchant, Our engineering team is currently investigating a temporary performance issue affecting transaction processing times across our gateway. While transactions are continuing to process, you or your customers may experience delays in transaction confirmation or authorization responses. We are actively analyzing system metrics and working to restore standard performance speeds as quickly as possible. We will provide another update within the next hour, or as soon as we have concrete progress to share. You can also monitor real-time updates on our official status page. We appreciate your patience and apologize for any inconvenience this may cause to your business. Aug 6, 12:35:48 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 6, 12:58:16 GMT+0 - Resolved - This incident has been resolved.