Altapay experienced a minor incident on May 2, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 02, 2026, 07:11 PM UTC
Type: Incident Duration: 1 day, 12 hours and 51 minutes Affected Components: Search service May 2, 19:11:19 GMT+0 - Investigating - An issue with our reporting have been identified. Impact: currently some pages (Reports UI, Orders, Payments, Agreements), and the customReport API are displaying outdated information. Payment processing is working and not affected. May 4, 08:02:04 GMT+0 - Resolved - This incident has been resolved.