Alpaca experienced a notice incident on September 23, 2025 affecting Account API and Orders API and 1 more component, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Account APIOrders APIPositions APIAssets APITrade Update Streaming
Update timeline
- investigating Sep 23, 2025, 02:31 PM UTC
Broker API Partners who leverage JNLC's may be experiencing intermittent latency and timeout on APIs. The team is actively investigating and isolating the issue
- identified Sep 23, 2025, 03:03 PM UTC
The team has identified the root issue and is looking into the mitigation steps
- identified Sep 23, 2025, 03:30 PM UTC
We are continuing to work on the fix
- monitoring Sep 23, 2025, 03:42 PM UTC
The fix has been deployed and the team is monitoring performance
- resolved Sep 23, 2025, 03:49 PM UTC
Traffic is back to normal and stabilized