Alpaca incident

Sandbox Latency

Resolved after 43 minutes, on October 10, 2026.

resolved Oct 10, 2026, 10:21 PM UTC

Elevated latency affecting multiple sandbox services has been resolved. Service performance has returned to normal, and monitoring confirms recovery. Production services were not affected. We apologize for the disruption.

Started
Oct 10, 2026, 09:38 PM UTC
Resolved
Oct 10, 2026, 10:21 PM UTC
Duration
43m
Detected by Pingoru
Oct 10, 2026, 09:38 PM UTC

Update timeline

  1. investigating Oct 10, 2026, 09:38 PM UTC

    We’re investigating an issue affecting some users in the sandbox environment. Requests to multiple services may be returning errors or failing to complete. Our teams are working to restore normal service and will provide another update as more information becomes available.

  2. monitoring Oct 10, 2026, 09:48 PM UTC

    Service has been restored for affected sandbox requests, and we’re monitoring performance to confirm stability.

  3. resolved Oct 10, 2026, 10:21 PM UTC

    Elevated latency affecting multiple sandbox services has been resolved. Service performance has returned to normal, and monitoring confirms recovery. Production services were not affected. We apologize for the disruption.

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