Resolved after 18 minutes, affecting broker.accounts.get and broker.trading.accounts.account_id.orders.get, on September 10, 2026.
The issue has been resolved, and all services are operating normally. Thank you for your understanding while we ensured everything was back to normal.
Affected components
Update timeline
- investigating Sep 10, 2026, 07:45 AM UTC
Some Broker API requests experienced intermittent errors affecting account, position, and order operations. Our team is actively investigating the cause and assessing impact.
- monitoring Sep 10, 2026, 07:52 AM UTC
All services are operating as expected. We are continuing to monitor performance to ensure ongoing stability.
- resolved Sep 10, 2026, 08:03 AM UTC
The issue has been resolved, and all services are operating normally. Thank you for your understanding while we ensured everything was back to normal.
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