Allpay incident
Investigations of Small pocket of Standing order failures
Allpay experienced a minor incident on May 27, 2026 affecting Prepaid Availability (Prepaid Availability), lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Prepaid Availability (Prepaid Availability)
Update timeline
- investigating May 27, 2026, 11:39 AM UTC
[27/05/2026 | 12:39] - Please be advised, we are aware of small amounts of users experiencing confirmed issues with standing orders. Our IT teams are investigating these and will provide further details once available. We apologise for any inconvinence caused.
- resolved May 27, 2026, 12:30 PM UTC
27/06/2026 | 13:36 Incident has been resolved and succsess has been reached. If you are still impacted please reach out to [email protected] with your details and we can provide support. We apologise for the inconvinence caused and will provide the...