AlienVault incident

USM Anywhere Agent Service Issue

Major Resolved View vendor source →

AlienVault experienced a major incident on May 9, 2023 affecting USM Anywhere Service, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 12:43 AM UTC
Resolved
May 09, 2023, 07:57 AM UTC
Duration
7h 14m
Detected by Pingoru
May 09, 2023, 12:43 AM UTC

Affected components

USM Anywhere Service

Update timeline

  1. investigating May 09, 2023, 12:43 AM UTC

    We are aware of an issue with AlienVault Agents that are impacting your services. Thank you for your attention and patience as we work on this issue.

  2. resolved May 09, 2023, 07:57 AM UTC

    The issue affecting Alienvault Agents has now been resolved. Thank you for your patience and understanding as we worked to resolve this issue.