AlienVault experienced a minor incident on May 24, 2023 affecting USM Anywhere Service, lasting 6h 9m. The incident has been resolved; the full update timeline is below.
Affected components
USM Anywhere Service
Update timeline
- investigating May 24, 2023, 02:27 AM UTC
We are aware of a potential issue with USMA Response Times that may be impacting your services in us-east-1. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
- monitoring May 24, 2023, 02:52 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 24, 2023, 08:36 AM UTC
This incident has now been resolved. We apologise for any inconvenience.