AlienVault experienced a major incident on June 20, 2024 affecting USM Anywhere Service, lasting 17h 52m. The incident has been resolved; the full update timeline is below.
Affected components
USM Anywhere Service
Update timeline
- investigating Jun 21, 2024, 09:02 AM UTC
We are currently investigating an issue where some sensors are failing to send events following an update of the USM Anywhere instance. We will provide more information as it becomes available. Thank you for your patience and understanding.
- investigating Jun 21, 2024, 09:54 AM UTC
Shortly, we will be restarting affected sensors.
- monitoring Jun 21, 2024, 12:19 PM UTC
The restart of affected sensors has been completed. We are currently monitoring to confirm that everything is operating as normal.
- resolved Jun 21, 2024, 04:53 PM UTC
This incident has been resolved.