AlienVault experienced a notice incident on June 13, 2024 affecting USM Anywhere Service, lasting 48d 22h. The incident has been resolved; the full update timeline is below.
Affected components
USM Anywhere Service
Update timeline
- investigating Jun 13, 2024, 09:27 PM UTC
We are aware of an issue impacting USM Central which causes performance degradation and prevents some users from logging into USM Central. We are actively working to resolve the issue. We will be restarting USM Anywhere and USM Central for some customers to resolve the issue. The expected downtime will be no longer than one hour for all customers.
- resolved Aug 01, 2024, 08:22 PM UTC
This incident has been resolved.