AlienVault incident

Degraded service with authenticated scans

Notice Resolved View vendor source →

AlienVault experienced a notice incident on March 27, 2025 affecting USM Anywhere Service, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2025, 10:04 AM UTC
Resolved
Mar 27, 2025, 01:27 PM UTC
Duration
3h 23m
Detected by Pingoru
Mar 27, 2025, 10:04 AM UTC

Affected components

USM Anywhere Service

Update timeline

  1. investigating Mar 27, 2025, 10:04 AM UTC

    We are currently investigating a degraded service with authenticated scans

  2. investigating Mar 27, 2025, 11:23 AM UTC

    A patch has been released to fix the authenticated scans

  3. monitoring Mar 27, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 27, 2025, 01:27 PM UTC

    This incident has been resolved.