AlertMedia had 7 outages in the last 2 years totaling 47h 9m of downtime — averaging 0.3 incidents per month.
There were 7 AlertMedia outages since September 26, 2025 totaling 47h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently monitoring the ongoing issues with Verizon's (US) mobile network. SMS and Voice messages to Verizon phone numbers may be delayed or fail to deliver while these issues persist.
The outage is resolved, according to Verizon.
We are currently investigating reports of intermittent latency in the app and on login
The issue has been identified and we are working on a fix.
A fix has been implemented and we are monitoring the results.
This incident has been resolved
We are investigating an incident that is preventing users from logging in.
Systems are back to normal, users should be able to login. We are monitoring the issue
This incident has been resolved.
We have identified an issue when attempting to load the Threat History and Safety maps in our dashboard and are working on a fix.
A fix has been implemented and we are monitoring the results. Both Threat History and Safety Maps are responsive.
We’re currently investigating reports of SFTP upload failures affecting some customers. Our engineering team is investigating the issue.
A fix has been applied and we are monitoring the environment.
This incident has been resolved.
Escalation messages are unable to send for some customers. All other message types are able to send. Our team is investigating the issue.
The issue has been identified and a fix is being applied.
A fix has been implemented and we are monitoring the results.
The incident has been resolved. Escalations function as expected for all customers.