AlertMedia incident

AlertMedia Incident: Unable to login

Major Resolved View vendor source →

AlertMedia experienced a major incident on December 2, 2025 affecting Web Dashboard & Mobile App, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 05:17 PM UTC
Resolved
Dec 02, 2025, 05:46 PM UTC
Duration
29m
Detected by Pingoru
Dec 02, 2025, 05:17 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. investigating Dec 02, 2025, 05:17 PM UTC

    We are investigating an incident that is preventing users from logging in.

  2. monitoring Dec 02, 2025, 05:27 PM UTC

    Systems are back to normal, users should be able to login. We are monitoring the issue

  3. resolved Dec 02, 2025, 05:46 PM UTC

    This incident has been resolved.