AlertMedia incident

Threat History & Safety Maps

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on November 18, 2025 affecting Web Dashboard & Mobile App, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 06:03 PM UTC
Resolved
Nov 18, 2025, 10:42 PM UTC
Duration
4h 38m
Detected by Pingoru
Nov 18, 2025, 06:03 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. identified Nov 18, 2025, 06:03 PM UTC

    We have identified an issue when attempting to load the Threat History and Safety maps in our dashboard and are working on a fix.

  2. resolved Nov 18, 2025, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results. Both Threat History and Safety Maps are responsive.