AlertMedia experienced a minor incident on June 4, 2026 affecting Web Dashboard & Mobile App, lasting 17h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Web Dashboard & Mobile App
Update timeline
- investigating Jun 04, 2026, 09:05 PM UTC
We are aware of some users experiencing issues login in via mobile. The web app is working as expected. The team is investigating
- investigating Jun 04, 2026, 11:11 PM UTC
We are continuing to investigate the issue
- identified Jun 05, 2026, 12:07 AM UTC
The issue has been identified and we are working to resolve this issue for customers as soon as possible
- monitoring Jun 05, 2026, 02:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 05, 2026, 02:19 PM UTC
This incident has been resolved.