There were 3 Akua outages since February 19, 2026. Each is summarised below — incident details, duration, and resolution information.
Status: Investigating We're experiencing an issue with the Login process Affected components Merchant Onboarding (Full outage) Dashboard (Full outage)
Status: Resolved Problem resolved Affected components Dashboard (Operational) Merchant Onboarding (Operational)
Status: Identified A search provider that Akua uses is suffering a major outgage. This could affect you dashboard experience. Does not affect any API or criticial flow paths. Affected components Dashboard (Degraded performance)
Status: Resolved Our provider confirmed that the issue is now fixed Affected components Dashboard (Operational)
Status: Identified We've identified a problem in the flows for refunds and cancellations of payments. The team already identified the cause and is working to fix as soon as possible
Status: Monitoring We've fixed the issue and we are currently monitoring the solution
Status: Resolved Incident resolved
Status: Resolved Fully Resolved
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