Akua incident

Visa clearing degraded performance

Resolved after 11 hours 44 minutes, affecting VISA, on October 1, 2026.

identified Oct 01, 2026, 10:51 PM UTC

Incident is resolved

Started
Oct 01, 2026, 12:34 PM UTC
Resolved
Oct 02, 2026, 12:18 AM UTC
Duration
11h 44m
Detected by Pingoru
Oct 01, 2026, 12:34 PM UTC

Affected components

VISA

Update timeline

  1. identified Oct 01, 2026, 12:34 PM UTC

    We are currently experiencing an issue with an external provider that is affecting the processing of Visa transactions for settlement. Card authorizations are working normally, and payments continue to be accepted. Some settlements may be delayed until the issue is resolved. Our team is working with the provider to restore normal processing and will post updates here.

  2. identified Oct 01, 2026, 10:51 PM UTC

    Incident is resolved

  3. resolved Oct 02, 2026, 12:18 AM UTC

    el equipo clearing confirmo que de se recibieron los archivo

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