Akua incident

Partial outage in Mastercard rail

Resolved after 32 minutes, affecting Authorizations and Mastercard, on September 27, 2026.

monitoring Sep 27, 2026, 04:18 AM UTC

The 3rd party provider could restablish its service and is now working as expected, team is actively monitoring.

Started
Sep 27, 2026, 04:09 AM UTC
Resolved
Sep 27, 2026, 04:42 AM UTC
Duration
32m
Detected by Pingoru
Sep 27, 2026, 04:09 AM UTC

Affected components

AuthorizationsMastercard

Update timeline

  1. investigating Sep 27, 2026, 04:09 AM UTC

    The team is working with Mastercard on call team to recover from the issue as fast as possible.

  2. monitoring Sep 27, 2026, 04:18 AM UTC

    The 3rd party provider could restablish its service and is now working as expected, team is actively monitoring.

  3. resolved Sep 27, 2026, 04:42 AM UTC

    Issue with the provider is fully resolved

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