Akua incident

Payments with incorrect status in the dashboard

Resolved after 1 hour 10 minutes, affecting Dashboard, on May 29, 2026.

identified May 29, 2026, 09:42 PM UTC

We've identified desynchronization between the dashboard payment's statuses and real payment status. Team is currently working in the fix

Started: May 29, 2026, 09:42 PM UTC
Resolved: May 29, 2026, 10:52 PM UTC
Duration: 1h 10m
Detected by Pingoru: May 29, 2026, 09:42 PM UTC

Affected components

Dashboard

Update timeline

identified May 29, 2026, 09:42 PM UTC

We've identified desynchronization between the dashboard payment's statuses and real payment status. Team is currently working in the fix
resolved May 29, 2026, 10:52 PM UTC

Issue was resolved and all the payments were resynced.

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