Akua incident

Payments with incorrect status in the dashboard

Minor Resolved View vendor source →

Akua experienced a minor incident on May 29, 2026 affecting Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 10:52 PM UTC
Resolved
May 29, 2026, 10:52 PM UTC
Duration
—
Detected by Pingoru
May 29, 2026, 10:52 PM UTC

Affected components

Dashboard

Update timeline

  1. identified May 29, 2026, 09:42 PM UTC

    Status: Identified We've identified desynchronization between the dashboard payment's statuses and real payment status. Team is currently working in the fix Affected components Dashboard (Degraded performance)

  2. resolved May 29, 2026, 10:52 PM UTC

    Status: Resolved Issue was resolved and all the payments were resynced. Affected components Dashboard (Operational)