Akua incident

Partial outgage in authorizations

Minor Resolved View vendor source →

Akua experienced a minor incident on May 15, 2026 affecting Dashboard and Website and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 15, 2026, 06:10 PM UTC
Resolved
May 15, 2026, 06:10 PM UTC
Duration
Detected by Pingoru
May 15, 2026, 06:10 PM UTC

Affected components

DashboardWebsiteAuthorizationsCancelations, Refunds, Adjusts and Captures3DS ServerPayment Link and CheckoutMerchant Onboarding

Update timeline

  1. identified May 15, 2026, 01:13 PM UTC

    Status: Identified 404 Error detected in some authorizations. Specifically the /api/v1/transactions/authorizations endpoint Affected components Authorizations (Partial outage) Merchant Onboarding (Operational) 3DS Server (Operational) Payment Link and Checkout (Operational) Website (Operational) Dashboard (Operational) Cancelations, Refunds, Adjusts and Captures (Partial outage)

  2. resolved May 15, 2026, 06:10 PM UTC

    Status: Resolved Incident resolved. Endpoint working as expected Affected components Merchant Onboarding (Operational) 3DS Server (Operational) Payment Link and Checkout (Operational) Website (Operational) Dashboard (Operational) Cancelations, Refunds, Adjusts and Captures (Operational) Authorizations (Operational)