Akua experienced a minor incident on February 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 19, 2026, 02:04 PM UTC
Status: Identified We've identified a problem in the flows for refunds and cancellations of payments. The team already identified the cause and is working to fix as soon as possible
- monitoring Feb 19, 2026, 02:09 PM UTC
Status: Monitoring We've fixed the issue and we are currently monitoring the solution
- resolved Feb 19, 2026, 02:22 PM UTC
Status: Resolved Incident resolved
- resolved Feb 19, 2026, 11:12 PM UTC
Status: Resolved Fully Resolved