Akua incident

BROU processor is experiencing delays

Resolved after 9 minutes, affecting Rails (Mastercard), on November 6, 2026.

resolved Nov 06, 2026, 02:36 PM UTC

BROU experienced processing delays between 11:06 and 11:25 (Uruguay time, UTC-3). The issue has been resolved and processing is back to normal. We will keep monitoring to make sure it stays stable.

Started
Nov 06, 2026, 02:27 PM UTC
Resolved
Nov 06, 2026, 02:36 PM UTC
Duration
9m
Detected by Pingoru
Nov 06, 2026, 02:27 PM UTC

Affected components

Rails (Mastercard)

Update timeline

  1. monitoring Nov 06, 2026, 02:27 PM UTC

    Processing on BROU’s side is experiencing some delays. We are monitoring the situation and expect it to stabilize in the next few minutes.

  2. resolved Nov 06, 2026, 02:36 PM UTC

    BROU experienced processing delays between 11:06 and 11:25 (Uruguay time, UTC-3). The issue has been resolved and processing is back to normal. We will keep monitoring to make sure it stays stable.

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