Aircall incident
Delayed MMS delivery confirmation for some customers
Aircall experienced a minor incident on September 1, 2026 affecting Outbound Messaging (SMS/MMS), lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound Messaging (SMS/MMS)
Update timeline
- investigating Sep 01, 2026, 06:43 PM UTC
Our monitoring systems have detected a potential issue with MMS messages delayed delivery. We will update this page with more information when possible
- investigating Sep 01, 2026, 06:45 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 01, 2026, 07:02 PM UTC
Thus far we have not detected any direct impact to our customers, but we will continue to monitor
- resolved Sep 01, 2026, 07:27 PM UTC
We still have not seen any direct impact to customers, so this incident is resolved