Aircall experienced a major incident on January 19, 2026 affecting Login, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating Jan 19, 2026, 07:48 AM UTC
We are currently investigating issues with logging in Aircall.
- monitoring Jan 19, 2026, 08:07 AM UTC
The issue has been identified as impacting the login process of both Aircall Apps and Dashboard, and a fix has been deployed. We are already observing some successful login attempts and will continue to monitor the situation until full system stability is achieved.
- resolved Jan 19, 2026, 08:39 AM UTC
System performance has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.