Aircall incident

Issues logging in to Aircall Workspace

Major Resolved View vendor source →

Aircall experienced a major incident on October 1, 2026 affecting Aircall Workspace (Desktop) and Aircall Workspace (Web), lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 05:36 AM UTC
Resolved
Oct 01, 2026, 07:01 AM UTC
Duration
1h 25m
Detected by Pingoru
Oct 01, 2026, 05:36 AM UTC

Affected components

Aircall Workspace (Desktop)Aircall Workspace (Web)

Update timeline

  1. investigating Oct 01, 2026, 05:36 AM UTC

    We are currently investigating an issue with users being unable to login to Aircall Workspace or make and receive calls.

  2. identified Oct 01, 2026, 05:54 AM UTC

    This issue seems to have been caused by a spike in errors observed between 05:10 and 05:23 UTC. We are working on restoring full service stability.

  3. monitoring Oct 01, 2026, 06:33 AM UTC

    We have observed stable system performance for the past few minutes. Our team will continue monitoring it until we confirm full resolution.

  4. resolved Oct 01, 2026, 07:01 AM UTC

    We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to contact our Support team for further assistance.