Aircall experienced a minor incident on January 22, 2026 affecting Inbound Calls and Outbound Calls, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound CallsOutbound Calls
Update timeline
- identified Jan 22, 2026, 11:43 AM UTC
We are observing a drop in Iberian call traffic caused by issues that are external to Aircall. It seems that several telco providers, particularly in Spain, are experiencing issues, as can be seen on https://downdetector.es/. Although this is external to Aircall, our engineering team is closely monitoring the situation.
- resolved Jan 22, 2026, 12:30 PM UTC
We are observing a recovery of traffic in Spain to regular levels. Therefore, we believe that local telcos have been able to recover their network and fully resolve the situation.