Aircall incident

SMS and MMS delivery issues

Minor Resolved View vendor source →
Started
Feb 13, 2026, 08:32 PM UTC
Resolved
Feb 13, 2026, 09:58 PM UTC
Duration
1h 25m
Detected by Pingoru
Feb 13, 2026, 08:32 PM UTC

Affected components

Inbound Messaging (SMS/MMS)

Update timeline

  1. investigating Feb 13, 2026, 08:32 PM UTC

    We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.

  2. monitoring Feb 13, 2026, 09:11 PM UTC

    We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation

  3. resolved Feb 13, 2026, 09:58 PM UTC

    This incident has been resolved.

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