Aircall experienced a minor incident on February 13, 2026 affecting Inbound Messaging (SMS/MMS), lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Messaging (SMS/MMS)
Update timeline
- investigating Feb 13, 2026, 08:32 PM UTC
We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.
- monitoring Feb 13, 2026, 09:11 PM UTC
We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation
- resolved Feb 13, 2026, 09:58 PM UTC
This incident has been resolved.