Aircall incident

SMS Delivery Delays in France and Spain

Aircall is currently experiencing a minor incident affecting Inbound Messaging (SMS/MMS) and Outbound Messaging (SMS/MMS), which began 3h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 06:52 AM UTC
Resolved
Ongoing
Duration
● 3h 29m
Detected by Pingoru
Jun 10, 2026, 06:52 AM UTC

Affected components

Inbound Messaging (SMS/MMS)Outbound Messaging (SMS/MMS)

Update timeline

  1. investigating Jun 10, 2026, 06:52 AM UTC

    We are currently investigating delays affecting SMS delivery in France. Messages may take longer than usual to be delivered. We are working to identify the cause and restore normal delivery times. Further updates will follow as we learn more.

  2. investigating Jun 10, 2026, 06:58 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 10, 2026, 08:13 AM UTC

    We are continuing to investigate the issue. Further updates to follow as we learn more.

  4. investigating Jun 10, 2026, 09:14 AM UTC

    We are continuing to investigate this issue. Some messages are not delivered for France and Spain numbers.