Aircall incident

Aircall Workspace In-Call Controls Intermittently Unresponsive

Notice Resolved View vendor source →

Aircall experienced a notice incident on May 29, 2026 affecting Aircall Workspace (Desktop) and Aircall Mobile App (iOS) and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 06:14 AM UTC
Resolved
May 29, 2026, 06:57 AM UTC
Duration
42m
Detected by Pingoru
May 29, 2026, 06:14 AM UTC

Affected components

Aircall Workspace (Desktop)Aircall Mobile App (iOS)Aircall Mobile App (Android)Aircall Chrome ExtensionAircall Workspace (Web)

Update timeline

  1. investigating May 29, 2026, 06:14 AM UTC

    We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.

  2. monitoring May 29, 2026, 06:43 AM UTC

    A fix has been implemented for the issue, and the app is functioning normally. We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.

  3. resolved May 29, 2026, 06:57 AM UTC

    This incident has now been resolved. If you experience any further problems, please don’t hesitate to contact our support team.