Is Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) down?

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Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) has degraded performance

7 active incidents: 【China】Real-Time Communication Some call sessions have expe…, 【China】Interactive Whiteboard performance degradation in th… · +5 more

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Official status page: https://status.agora.io · Polled every 5 minutes · 0 components tracked

Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) status, recent outages, and incident history — pulled directly from Agora (legacy — broken-pubDate generic_rss; replaced by id 6370)'s official status page at https://status.agora.io every 5 minutes. Pingoru tracks 0 Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) services and has captured 7 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) reports a new incident — free for 5 monitors, no credit card.

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Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) uptime 100.00% uptime · past 90 days
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Active incidents 7

  1. 【China】Real-Time Communication Some call sessions have experience degrade in certain areas in China
    Ongoing ● 705d 16h
    Started Aug 25, 2024, 02:21 PM UTC
    Timeline · 1 update
    • monitoring · Apr 21, 2026, 10:36 PM UTC

      Posted Dec 29, 2024 - 04:32 AM UTC Investigating We have observed that Some call sessions have experience degrade in certain areas in China for Real-Time Communication in China, and we are currently investigating. Posted Dec 29, 2024 - 04:36 AM UTC Identified We have identified the cause of the issue and are currently working on a fix. Posted Dec 29, 2024 - 06:30 AM UTC Update We are continuing to work on a fix for this issue. Posted Dec 29, 2024 - 08:37 AM UTC Update The fix has been implemented, and we are monitoring to see if it effectively resolves the issue. Posted Dec 29, 2024 - 10:30 AM UTC Resolved The issue has been resolved, and we are continuously monitoring the online status. Posted Dec 31, 2024 - 07:59 AM UTC Summarize During the period from December 29, 2024, 04:20 (UTC) to December 29, 2024, 10:00 (UTC), we discovered some abnormal traffic in certain data centers of the Real-Time Communication service. A small number of users may have experienced a degrade in service quality. After taking targeted measures to address the abnormal traffic, the service has been restored.

    Latest: Posted Dec 29, 2024 - 04:32 AM UTC Investigating We have observed that Some call sessions have experience degrade in certain areas in China for Real-Time Communication in China, an…

  2. 【China】Interactive Whiteboard performance degradation in the China region service cluster
    Ongoing ● 944d 13h
    Started Dec 30, 2023, 04:40 PM UTC
    Timeline · 1 update
    • monitoring · Apr 21, 2026, 10:36 PM UTC

      Posted Apr 18, 2025 - 01:15 PM UTC Summarize Between 2025-04-18 10:40 (UTC) and 2025-04-18 11:00 (UTC), the Interactive Whiteboard service in the China region experienced a degradation in service quality due to a sudden surge in traffic. After implementing emergency capacity expansion, the service returned to normal operation.

    Latest: Posted Apr 18, 2025 - 01:15 PM UTC Summarize Between 2025-04-18 10:40 (UTC) and 2025-04-18 11:00 (UTC), the Interactive Whiteboard service in the China region experienced a degrada…

  3. 【Global】Cloud Recording The data statistical anomaly has caused an incorrect display of the cloud recording service status, with no actual impact on customer experience
    Ongoing ● 1335d 19h
    Started Dec 04, 2022, 10:50 AM UTC
    Timeline · 1 update
    • monitoring · Apr 21, 2026, 10:36 PM UTC

      Posted Jun 12, 2025 - 12:26 PM UTC Summarize From 11:01 to 11:57 (UTC) on June 11, 2025, an anomaly in data statistics caused an incorrect display of the cloud recording service status, with no actual impact on user experience. This issue has been resolved.

    Latest: Posted Jun 12, 2025 - 12:26 PM UTC Summarize From 11:01 to 11:57 (UTC) on June 11, 2025, an anomaly in data statistics caused an incorrect display of the cloud recording service st…

  4. 【Southeast Asia】Interactive Whiteboard Some API requests in the Southeast Asia region have failed
    Ongoing ● 1644d 14h
    Started Jan 29, 2022, 04:25 PM UTC
    Timeline · 1 update
    • monitoring · Apr 21, 2026, 10:36 PM UTC

      Posted Jan 7, 2025 - 09:47 AM UTC Summarize During the period from 2025-01-02 04:11:00 (UTC) to 2025-01-03 06:35:00 (UTC), an abnormal status of a routing node for the interactive whiteboard service caused some API access failures. After removing the faulty node, the issue was resolved.

    Latest: Posted Jan 7, 2025 - 09:47 AM UTC Summarize During the period from 2025-01-02 04:11:00 (UTC) to 2025-01-03 06:35:00 (UTC), an abnormal status of a routing node for the interactive …

  5. 【Global】Real-Time Communication A small number of users are experiencing a black screen issue
    Ongoing ● 2166d 14h
    Started Aug 25, 2020, 04:27 PM UTC
    Timeline · 1 update
    • monitoring · Apr 21, 2026, 10:36 PM UTC

      Posted Feb 24, 2026 - 01:04 PM UTC Summarize We have identified that a limited number of users experienced a black screen phenomenon. We have addressed the issue, and services have now been restored. The impact occurred from 11:20 to 12:57 (UTC) on February 24, 2026.

    Latest: Posted Feb 24, 2026 - 01:04 PM UTC Summarize We have identified that a limited number of users experienced a black screen phenomenon. We have addressed the issue, and services have…

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Recent outages & incidents

No incidents for Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) in the last 90 days.

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7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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