Is Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) down?

<p> <small>Posted Dec 29, 2024 - 04:32 AM UTC</small><br /> <strong>Investigating</strong><br /> We have observed that Some call sessions have experience degrade in certain areas in China for Real-Time Communication in China, and we are currently investigating. </p> <p> <small>Posted Dec 29, 2024 - 04:36 AM UTC</small><br /> <strong>Identified</strong><br /> We have identified the cause of the issue and are currently working on a fix. </p> <p> <small>Posted Dec 29, 2024 - 06:30 AM UTC</small><br /> <strong>Update</strong><br /> We are continuing to work on a fix for this issue. </p> <p> <small>Posted Dec 29, 2024 - 08:37 AM UTC</small><br /> <strong>Update</strong><br /> The fix has been implemented, and we are monitoring to see if it effectively resolves the issue. </p> <p> <small>Posted Dec 29, 2024 - 10:30 AM UTC</small><br /> <strong>Resolved</strong><br /> The issue has been resolved, and we are continuously monitoring the online status. </p> <p> <small>Posted Dec 31, 2024 - 07:59 AM UTC</small><br /> <strong>Summarize</strong><br /> During the period from December 29, 2024, 04:20 (UTC) to December 29, 2024, 10:00 (UTC), we discovered some abnormal traffic in certain data centers of the Real-Time Communication service. A small number of users may have experienced a degrade in service quality. After taking targeted measures to address the abnormal traffic, the service has been restored. </p>

<p> <small>Posted Jan 7, 2025 - 09:47 AM UTC</small><br /> <strong>Summarize</strong><br /> During the period from 2025-01-02 04:11:00 (UTC) to 2025-01-03 06:35:00 (UTC), an abnormal status of a routing node for the interactive whiteboard service caused some API access failures. After removing the faulty node, the issue was resolved. </p>

<p> <small>Posted Mar 25, 2025 - 10:57 AM UTC</small><br /> <strong>Summarize</strong><br /> Between 2025-03-23 22:37 UTC and 2025-03-24 19:53 UTC, the Agora Chat Service North American data center experienced multiple short-term performance decline due to abnormal traffic spikes. We implemented necessary measures to address the abnormal traffic. Currently, the data center has resumed normal service status. </p>

<p> <small>Posted Apr 18, 2025 - 01:15 PM UTC</small><br /> <strong>Summarize</strong><br /> Between 2025-04-18 10:40 (UTC) and 2025-04-18 11:00 (UTC), the Interactive Whiteboard service in the China region experienced a degradation in service quality due to a sudden surge in traffic. After implementing emergency capacity expansion, the service returned to normal operation. </p>

<p> <small>Posted May 14, 2025 - 03:18 AM UTC</small><br /> <strong>Summarize</strong><br /> From 2025-05-14 02:06 (UTC) to 2025-05-14 02:25 (UTC), due to an anomaly in the login success rate data statistics service, the 'SD-RTN™ Join Experience Indicator' metric experienced fluctuations. There was no actual impact on customer experience. The statistical anomaly issue has now recovered. </p>