Agora (legacy — broken-pubDate generic_rss; replaced by id 6370) Outage History

Posted May 29, 2025 - 08:01 AM UTC Identified We have identified the cause of the issue and are currently working on a fix. Posted May 29, 2025 - 08:21 AM UTC Resolved This incident has been resolved. Posted May 29, 2025 - 08:30 AM UTC Summarize Starting from 2025-05-29 02:56:00 (UTC), the abnormal statistics of data indicators affected the display of the 'SD-RTN™ Join Experience Indicator' status, with no actual impact on customer experience. This issue was resolved at 2025-05-29 08:17:00 (UTC).

Posted Aug 6, 2025 - 02:25 AM UTC Investigating We have observed that The login delay for some users has increased for Real-Time Communication in China,Southeast Asia, and we are currently investigating. Posted Aug 6, 2025 - 02:30 AM UTC Identified We have identified the cause of the issue and are currently working on a fix. Posted Aug 6, 2025 - 04:19 AM UTC Resolved This incident has been resolved. Posted Aug 6, 2025 - 03:32 AM UTC Update We are continuing to work on a fix for this issue.

Posted Jan 31, 2026 - 01:30 PM UTC Resolved We have found that some users of the Real-Time Communication service encountered login failures, and the issue has now been resolved.