Aeropay incident

Partial SMS Outage

Minor

Resolved after 1 hour, on July 16, 2026.

resolved Jul 16, 2026, 04:31 PM UTC

Starting at approximately 4:31 AM CDT on July 16, 2026, US mobile carrier networks began filtering SMS messages containing "Aeropay," causing delivery failures for messages used in user sign-up and phone verification flows. We deployed a workaround at approximately 12:32 PM CDT, and successful delivery rates returned to above 99%. We are actively working with carriers to reach a full resolution.

Started
Jul 16, 2026, 04:31 PM UTC
Resolved
Jul 16, 2026, 05:31 PM UTC
Duration
1h
Detected by Pingoru
Jul 16, 2026, 04:31 PM UTC

Update timeline

  1. resolved Jul 16, 2026, 04:31 PM UTC

    Starting at approximately 4:31 AM CDT on July 16, 2026, US mobile carrier networks began filtering SMS messages containing "Aeropay," causing delivery failures for messages used in user sign-up and phone verification flows. We deployed a workaround at approximately 12:32 PM CDT, and successful delivery rates returned to above 99%. We are actively working with carriers to reach a full resolution.

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