Aeropay incident

Degraded Performance - Balance Checks and Authentication

Minor Resolved

Aeropay experienced a minor incident on April 27, 2026, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 04:59 PM UTC
Resolved
Apr 27, 2026, 07:01 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 27, 2026, 04:59 PM UTC

Update timeline

  1. identified Apr 27, 2026, 04:59 PM UTC

    A data source powering Aerosync is experiencing issues that may prevent balance checks and authentication through our service. We are working closely with our data provider partners to monitor the situation and will update this page as more information becomes available. Thank you for your patience.

  2. resolved Apr 27, 2026, 07:01 PM UTC

    We are pleased to confirm that the downstream data source has resolved the issues. Our system is now stable and functioning as expected. Thank you for your patience and support throughout this process.