Aeropay incident

Elevated Errors on Pay API

Minor

Resolved after 1 hour 32 minutes, on June 11, 2026.

resolved Jun 11, 2026, 02:17 AM UTC

The upstream third-party degradation has been resolved and Pay API traffic has returned to normal. All requests are processing successfully. Thank you for your patience.

Started
Jun 11, 2026, 12:44 AM UTC
Resolved
Jun 11, 2026, 02:16 AM UTC
Duration
1h 32m
Detected by Pingoru
Jun 11, 2026, 12:44 AM UTC

Update timeline

  1. monitoring Jun 11, 2026, 12:44 AM UTC

    We're currently seeing a small number of requests across the Pay API returning 504 timeouts due to a degradation in one of our upstream third-party providers. The majority of traffic is unaffected. We're monitoring the situation and will provide updates as the issue is resolved.

  2. resolved Jun 11, 2026, 02:17 AM UTC

    The upstream third-party degradation has been resolved and Pay API traffic has returned to normal. All requests are processing successfully. Thank you for your patience.

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