Aeropay incident

Degraded Performance - Balance Checks and Auth

Minor Resolved

Aeropay experienced a minor incident on May 11, 2026, lasting 3h 54m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 01:25 PM UTC
Resolved
May 11, 2026, 05:19 PM UTC
Duration
3h 54m
Detected by Pingoru
May 11, 2026, 01:25 PM UTC

Update timeline

  1. identified May 11, 2026, 01:25 PM UTC

    A data source powering Aerosync is experiencing issues that may prevent balance checks and authentication through our service. We are working closely with our data provider partners to monitor the situation and will update this page as more information becomes available. Thank you for your patience.

  2. resolved May 11, 2026, 05:19 PM UTC

    We are pleased to confirm that the downstream data source has resolved the issues. Our system is now stable and functioning as expected. Thank you for your patience and support throughout this process.