Resolved after 6 hours, affecting PRODUCTION - East US and PRODUCTION - East US2 and 1 more, on August 2, 2026.
We will be performing essential infrastructure maintenance for our customers in all our environments during the following window: PDT: Saturday, August 01, 2026 at 8:00 PM - August 02, 2026 at 02:00 AM GMT/UTC: Sunday, August 02, 2026 at 03:00 AM - 09:00 AM AEST: Sunday, August 02, 2026 at 01:00 PM - 07:00 PM IST: Sunday, August 02, 2026 at 08:30 AM - 02:30 PM Access to the Aera Application may be intermittently interrupted as backend components restart and reconnect. Please allow additional time once service resumes for jobs to be re-triggered. Active users logged into the environment during the maintenance window may need to re-authenticate/re-login. If you have any questions, please contact Aera Support by submitting a ticket through Aera Support Portal. Sincerely, The Aera Team
Affected components
Update timeline
- scheduled Jul 15, 2026, 03:08 PM UTC
We will be performing essential infrastructure maintenance for our customers in all our environments during the following window: PDT: Saturday, August 01, 2026 at 8:00 PM - August 02, 2026 at 02:00 AM GMT/UTC: Sunday, August 02, 2026 at 03:00 AM - 09:00 AM AEST: Sunday, August 02, 2026 at 01:00 PM - 07:00 PM IST: Sunday, August 02, 2026 at 08:30 AM - 02:30 PM Access to the Aera Application may be intermittently interrupted as backend components restart and reconnect. Please allow additional time once service resumes for jobs to be re-triggered. Active users logged into the environment during the maintenance window may need to re-authenticate/re-login. If you have any questions, please contact Aera Support by submitting a ticket through Aera Support Portal. Sincerely, The Aera Team
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