Ongoing since 02:59 PM UTC, affecting PRODUCTION - North Europe and UAT - North Europe and 1 more.
We are continuing to investigate connectivity issues in the Europe region. Our cloud provider has reported a power loss affecting multiple network devices, which may cause latency or packet drops when connecting to resources in this region. Our engineers are working with the provider to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.
Affected components
Update timeline
- investigating Oct 27, 2026, 02:59 PM UTC
This notice is to advise you that we are receiving reports that a subset of our customers are experiencing difficulties with the platform. We are actively investigating and will provide regular updates until the issues are resolved. Our apologies for the inconvenience this may be causing and we appreciate your patience as we investigate further.
- investigating Oct 27, 2026, 03:41 PM UTC
We are continuing to investigate connectivity issues in the Europe region. Our cloud provider has reported a power loss affecting multiple network devices, which may cause latency or packet drops when connecting to resources in this region. Our engineers are working with the provider to restore service as quickly as possible. Thank you for bearing with us whilst we work through these issues.
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