Adyen incident
Increased timeouts and refusal rate for a subset of Pix refunds
Ongoing since 01:24 PM UTC, affecting Adyen Platform and Acquirer Payments Performance.
We have identified a technical issue starting at 13:45 CET on November 12, 2026, resulting in increased timeouts and refusals for a subset of Pix refunds. Our engineering teams have been engaged and are working to resolve this issue. We will provide an update as soon as we have more information.
Affected components
Update timeline
- identified Nov 12, 2026, 01:24 PM UTC
We have identified a technical issue starting at 13:45 CET on November 12, 2026, resulting in increased timeouts and refusals for a subset of Pix refunds. Our engineering teams have been engaged and are working to resolve this issue. We will provide an update as soon as we have more information.
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