Resolved after 37 minutes, affecting Adyen Platform and Platform Availability, on November 10, 2026.
We can confirm that as of 00:21 CET on November 11, 2026, the issue resulting in delays in the processing of modification requests has been resolved. Modification requests, including refunds, captures and cancellations, are now being processed within expected timeframes. We will continue monitoring and provide further updates, if required.
Affected components
Update timeline
- identified Nov 10, 2026, 10:54 PM UTC
We have identified an issue resulting in a delay in the processing of modifications (such as refunds, captures and cancellations) as of 23:18 CET. Our engineering team is engaged in resolving this issue. We will provide an update as soon as we have more information.
- resolved Nov 10, 2026, 11:32 PM UTC
We can confirm that as of 00:21 CET on November 11, 2026, the issue resulting in delays in the processing of modification requests has been resolved. Modification requests, including refunds, captures and cancellations, are now being processed within expected timeframes. We will continue monitoring and provide further updates, if required.
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