Adyen incident

JSC CB PRIVATBANK is experiencing higher refusal rates

Ongoing since 12:29 AM UTC, affecting Adyen Platform and Acquirer Payments Performance.

identified Nov 07, 2026, 12:29 AM UTC

We have identified an issue outside of our platform resulting in higher refusal rates due to a planned maintenance on their system. Their maintenance work is scheduled for Nov 7th, 2026 from 23:00 to 05:00 CET Their official announcement can be found on their press blog https://privatbank.ua/en and widely in UA media.

Started
Nov 07, 2026, 12:29 AM UTC
Resolved
Ongoing
Duration
● 27m
Detected by Pingoru
Nov 07, 2026, 12:29 AM UTC

Affected components

Adyen PlatformAcquirer Payments Performance

Update timeline

  1. identified Nov 07, 2026, 12:29 AM UTC

    We have identified an issue outside of our platform resulting in higher refusal rates due to a planned maintenance on their system. Their maintenance work is scheduled for Nov 7th, 2026 from 23:00 to 05:00 CET Their official announcement can be found on their press blog https://privatbank.ua/en and widely in UA media.

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