Adyen incident
Settlement delay for a subset of SEPA Direct Debit transactions
Ongoing since 09:49 AM UTC, affecting Adyen Platform and Settlement Payout.
We have identified an internal technical issue starting at 10:00 CET on November 9, 2026, resulting in a delay in processing a subset of SEPA Direct Debit transactions. As a result, customers might experience a delay in receiving the settlement of affected SEPA Direct Debit transactions processed between November 7 and 9, 2026. Our engineering teams have been engaged and are working to resolve this issue. We will provide an update on the expected delay as soon as we have more information.
Affected components
Update timeline
- identified Nov 10, 2026, 09:49 AM UTC
We have identified an internal technical issue starting at 10:00 CET on November 9, 2026, resulting in a delay in processing a subset of SEPA Direct Debit transactions. As a result, customers might experience a delay in receiving the settlement of affected SEPA Direct Debit transactions processed between November 7 and 9, 2026. Our engineering teams have been engaged and are working to resolve this issue. We will provide an update on the expected delay as soon as we have more information.
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